Privacy Policy
Effective date: October 3, 2025
Controller: MONET REAL ESTATE L.L.CAddress: The Binary Tower by Omniyat, Office 512, Dubai, UAE
Contact: privacy@monet.aeData We Collect
- Contact & inquiry data: name, phone, email, messages.
- Usage & technical data: IP, device/browser info, pages/events, cookies.
- Marketing preferences: subscriptions and cookie choices.
- We do not intentionally collect special category data.
- Why We Use Your DataTo answer inquiries and perform pre-contract/contract steps for real estate services.
- To provide customer support and improve our services and website.
- Analytics (GA4) and advertising/remarketing (Google Ads) — only with your consent.
- To meet legal obligations (e.g., accounting, compliance).
Legal BasesPerformance of a contract or pre-contract steps; legitimate interests;
consent (for analytics/ads); legal obligations.
Sharing & International TransfersWe may share data with hosting/IT providers, analytics and advertising partners, transaction partners (where needed to serve your request), and authorities when required by law. For cross-border transfers, we apply legally required safeguards.
- RetentionCRM inquiries/communications: up to 5 years after last contact.
- Contract/financial records: per applicable law (typically up to 6 years).
- GA4 identifiers: up to 26 months.
- Google Ads identifiers: up to 540 days.
- After expiry, we delete or anonymize.
Your RightsAccess, rectification, erasure, restriction, portability, objection, and
withdrawal of consent at any time. Contact
privacy@monet.ae.
You may complain to the UAE Data Office, or (if in the EEA/UK) your local DPA/ICO.
Cookies, Analytics, and AdsNon-essential tags (GA4, Google Ads) load
only after consent via
Cookie Settings. Manage here and also via:
- Google Ads Settings: adssettings.google.com
- NAI Opt-Out: optout.networkadvertising.org
- GA Opt-Out Add-on: tools.google.com/dlpage/gaoptout
ChildrenOur services are not intended for individuals under
16.
Security & UpdatesWe apply technical and organizational measures. We may update this policy; the current version is always on this page.
Contact: MONET REAL ESTATE L.L.C, The Binary Tower by Omniyat, Office 512, Dubai, UAE —
privacy@monet.ae